About Revient
Lost is not the end of the workflow.
Revient brings structure, evidence and control to what happens after a dispute is lost, so merchants can protect value that would otherwise disappear. The original chargeback is not reversed.
Mission and vision
Bring order to post-chargeback recovery.
Merchants lose disputes every day, and when they do the evidence is scattered and the options are unclear. Revient checks the source records, shows what can actually be done, and keeps every choice with the merchant.
The aim is a trusted layer where merchants and approved partners work from the same verified facts, opening market by market as approvals are in place.
Evidence first
Every decision starts with source-backed records.
Merchant control
Nothing moves without the merchant's decision.
Verified outcomes
Reported is not recovered. Only verified money counts.
Approved partners
Only approved agencies and institutional buyers take part.
Principles
How we make decisions.
Six rules that sit in front of every route. They are how a case moves, or does not.
Evidence before action
Source-backed facts come before a route. A case the records contradict does not move.
Control before automation
The merchant chooses, unless a policy they configured already says otherwise.
Verified states before money
A reported payment is not verified money, and accepting an offer is not the sale.
Approved partners only
Only approved organisations collect or buy. Revient is not a collection agency.
Clarity and accountability
Every state change has an author, and we say only what the records show.
Honest about where we are
We do not publish customer counts or recovered totals we cannot stand behind.
Contact
Write to the team.
Merchant, collection agency, institutional buyer or platform company: send the question you actually have.
See what is recoverable.
Connect your store with read-only access and review your lost disputes. Nothing leaves your workspace until you release it.