For merchants
Revient works on chargebacks you have already lost. It checks the evidence, surfaces the signal, and leaves the route with you: Recover, Sell Now, or Leave. The original chargeback is not reversed.
ORDER #88421
What the records show
01 / CONNECT YOUR WORLD
Your tools already hold the story.
Bring the right records together.
Choose your platform to explore the guide.
Platform names and logos belong to their respective owners and indicate compatibility, not endorsement.
The flow
From the original loss to a verified outcome. You decide which eligible cases move forward.
01
The bank already decided. Revient starts here, after the chargeback, not before it.
02
Your own records are read. A contradiction stops the case. Nothing is invented.
03
You pick Recover, Sell Now, or Leave. No route runs without you.
04
Money counts when it is verified. Reported is shown separately. The original chargeback is not reversed.
Your options
Three routes, including none. Revient is not a collection agency and does not buy the receivable. You keep the decision.
Route the case to an approved collection agency. You keep the receivable. You are paid as the customer pays, once the payment is verified.
Where the case and jurisdiction allow, an approved organisation may offer for the receivable. Accepting an offer is not the sale. It completes only when funding is verified.
Pricing
Trust and control
What Revient does, what it never does, and who does the rest.
You approve every route. Nothing is released to a partner without you.
Read-only store access. The connection never writes to your store.
Revient never contacts your customers. Approved agencies do, only on cases you release.
Only approved agencies and approved organisations work on your cases.
Reported and verified are shown separately. Money counts once it has arrived.
Revient does not reverse the original chargeback, and does not promise any outcome.
Revient never contacts your customers. Where you release a case to an approved collection agency, that agency makes contact under the permissions it holds in that market, and only on the cases you released.
Relevant orders and genuine dispute records, including available order-time customer/contact and address details, refunds, returns, fulfilments and transaction references. Importing an order alone does not establish a dispute. The connectors do not need full card numbers or a customer-wide export.
Missing, restricted and unsupported source fields remain unknown. For Shopify, protected customer data access is separate from ordinary scopes; adding read_customers alone does not grant access to protected fields.
Revient does not guarantee that any case will be recovered, in whole or in part. How well a debt can be evidenced is not the same as how likely a person is to pay it.
What the product will tell you honestly is which cases are not worth pursuing, and which ones should not be pursued at all.
£29.99 a month, including one store on each integration. Each extra store on the same integration is £7.99 a month. Manual cases, imports, the custom API, Gmail and Outlook are included at no extra cost.
New workspaces start with a 14-day free trial covering up to 10 cases. Cancel before it ends and you are not charged.
On Recover, Revient takes 5% of the money recovered and the agency's commission comes out of the rest. On Sell Now, the Revient fee is shown on each offer before you accept. The fees are fixed on a case when the work is accepted, so a later change cannot reach work already under way.
New reads stop and connection-bound work checks the current connection before writing. Existing cases and their source history remain in your workspace. Evidence-testing records are retained until an authorised removal or replacement instruction; production retention periods remain unresolved in the draft legal documents.
Connect your store, see which cases have a credible next step, and choose the route. Not every case can move.
